The theatre will be cleaned thoroughly before every show, with high touch-point areas cleaned at regular intervals. Hand sanitising units will be available upon arrival and throughout the theatre. We will not be accepting cash at this time. Cashless PaymentĬontactless payment will be available when purchasing refreshments or merchandise. We will not be able to offer a cloakroom service at this time so please limit your belongings to a maximum of one small bag per person. We will be operating a contactless bag check. You will be able to order drinks pre-show and for the interval. Order from your seat– Ushers will be available to serve you at your seats.Interval drinks will be set out in alphabetical order (by surname) on the shelves in the bar on your seat level.Pre-show drinks will be available to collect from our fast-track queue at the bar on your seat level.Here you can view your e-tickets and also pre-order drinks without having to register for an app. Pre-Order– A text message will be sent to all bookers about five hours before their performance.If you cannot find your ticket, please email us ahead of your visit on Drinks Serviceįor your comfort and convenience, we are offering multiple service options to reduce congestion at the bars: Please ensure that you have these ready for contactless scanning upon arrival.

If you have any questions about your visit or about how these policies may affect you, please contact us at Contactless Ticketingįor your convenience your e-tickets can be printed at home or displayed on your phone. If you hold tickets to a performance with us but feel unwell or are required to self-isolate, please contact us at least 24 hours before the event and we will exchange your tickets to another date. Please be aware that as a result the temperature inside the auditorium will be more affected by the external temperatures than usual, and may create draughts that would normally be avoided. We maximise the amount of fresh air circulating around the venue during every performance. We encourage all patrons to wear a face covering at all times, unless under the age of 11 years old or medically exempt from doing so. We no longer require you to present proof of vaccination or a negative Covid-19 test upon entry, however we ask that if you have recently tested positive or are displaying symptoms of Covid-19, you do not attend the performance.

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